Privacy policy
Privacy Policy
Effective Date: July 16, 2026
Cobra Axles ("Cobra Axles," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, contact us, or communicate with us by phone, email, or SMS.
Information We Collect
We may collect the following information:
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Name
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Company name (if applicable)
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Shipping and billing address
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Email address
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Mobile and telephone numbers
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Vehicle information necessary to identify the correct axle or parts
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Order history
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Warranty claim information
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Photos, measurements, and documents submitted for technical support or warranty claims
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Payment information processed securely through our payment providers (Cobra Axles does not store complete credit card information.)
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Respond to inquiries
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Process warranty claims
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Provide technical assistance
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Send order confirmations and shipping updates
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Improve our products and customer service
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Comply with legal obligations
SMS Communications
If you voluntarily provide your mobile phone number and opt in to receive SMS messages, Cobra Axles may send text messages regarding:
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Order confirmations
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Shipping updates
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Manufacturing status updates
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Warranty claim updates
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Technical support
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Customer service communications
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us through our website.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
Cobra Axles does not sell or rent your personal information.
We may share information only when necessary with trusted service providers who help us:
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Process payments
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Ship products
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Host our website
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Provide customer support
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Deliver SMS communications
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Comply with applicable laws
These providers are permitted to use your information only as necessary to perform services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings, although certain features of the website may not function properly.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.
Your Choices
You may:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information where permitted by law
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Opt out of SMS communications by replying STOP
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Unsubscribe from marketing emails using the unsubscribe link included in those emails
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
Cobra Axles
1501 College Ave
South Houston, TX 77587
Phone: (713) 947-7422